Connecting the Thermostat to the Internet

There are two methods to get the Thermostat connected to your Router. WPS and Access Point.

WPS



WPS is the easiest way of connecting your thermostat to the internet and almost all routers have this function available, if you do not have your WPS button activated or you wish to connect to a booster or extender then please proceed to Access Point Mode.

If you are having trouble connecting via WPS mode, then please skip straight to Access Point Mode.

**Important** If you are a Virgin Media Business customer, and you have a Hitron Router, then WPS will be disabled. Please follow this guide to enable WPS on your router - Hitron WPS Guide.

Click the middle button12345All 3 buttons will flash greenNow click middle button againNow go to your Internet RouterFind the WPS button on your router   This may say WPS or be an iconPress and hold this button for around 3 seconds            to put your router into WPS modeClick the green arrow below to continueAfter around 30 seconds your unit should be connected,             and the WiFi light will turn solid greenJust the middle button will flash green
Please 'Click' the video above to start. Note you can pause the video at anytime by 'Clicking' the video to pause and resume.


Step by Step


If you are unable to view the video above then please follow these steps.
  1. Please start at the Relay Module (rectangular white box) and click the middle button, all buttons will now flash green.
  2. Now click middle button again, now just the middle button will flash green. Note that this will time out after 2 minutes, so be quick on the next step.
  3. Now press your WPS button on your router, this will activate your WPS function.
  4. Then go back to the Relay Module, once the Router has connected to the Relay Module then the middle button will go to solid Green.
  5. If you go to the Thermostat and you will now see that the time should be correct(may take upto a minute). You are now connected, return to your account page.
  6. If middle button on your Relay Module shows any other colour apart from Green then please view ‘Relay Lights’ to find out what status your Relay Module is in.


Help



If you have any issues finding the WPS button or do not know what the lights on your router mean, please use Google search to find your instructions. You will be able to search for your manual by using the information found on the back of your router.

If you can login to your router settings, please refer to your user manual, you will be able to see if your WPS button is enabled.

If you wish to reset the Relay Module and start again, press and hold all 3 buttons down on the Relay Module. Please release when the lights turn amber. Wait 30 seconds, then try the WPS process again.


If you wish to reset the Thermostat, press and hold the 4 left most buttons on the Thermostat. Release when the screen goes blank.

Access Point



Alternatively, try to connect via Access Point mode.