Your questions, comments, feedback and suggestions are warmly welcomed...

Before emailing or calling, please check if your query has already been answered

Chat with us online

During our office opening hours.


Please email us at
(Responses within 2-3 working day)

We endeavour to answer all calls within 15 minutes, during busy times the wait time could be longer. If your query is urgent then please start an online chat with one of dedicated agents who will be able to help or arrange a call back for you.

Please call us on 01202 798390

Opening Hours

  • Sales
    • Phoneline – 10am to 5pm – Monday to Friday
    • Chat – 10am to 5pm – Monday to Friday
  • Support
    • Phoneline – 10am to 3pm – Monday to Friday
    • Chat – 10am to 5pm – Monday to Friday

Out of Office appointments available on request.

Repair Service

If you have a thermostat has become damaged or needs inspecting due to an out of warranty fault, we offer a repair service. Please email us on with a full description along with a photo so we can advise the next steps.

Returns Department

In the event you need to return your purchase or need a warranty repair of your thermostat then please email with the reason for the return and a picture of the goods needing to be returned. Please note; we have a dedicated support team to help diagnose issues with the installer WHILE on site. Before removing any equipment from your property please contact us for diagnosis support or use our fault finding guide for further assistance


Please feel free to share your suggestions and thoughts with our team. We are always looking for new ideas and suggestions to help improve our products and services. Please email with your suggestions.


Inspire Home Automation Limited
G3A, 6 Whittle Road
BH21 7RU