Your questions, comments, feedback and suggestions are warmly welcomed...



We would like to wish all of our customers a very Merry Christmas and a Happy New Year 🎄

Please note that our office will be closed from 2:00pm on Tuesday 24th December 2025, reopening on Monday 5th January 2026 at 10:00am.

During this time, our online chat, WhatsApp, and Facebook messaging services will be unavailable. However, you can still get in touch with us by email.

Throughout the festive period, our team will be operating with limited support, so response times may be slightly longer than usual. Please send all enquiries to helpdesk@inspirehomeautomation.co.uk, and we will do our best to respond within 1–2 working days. If your enquiry is urgent, please include “URGENT” in the subject line so we can prioritise it.

All orders placed during this period will be shipped on Monday 5th January for delivery on Tuesday 6th January. If you have any queries regarding deliveries, please don’t hesitate to email us.

Thank you for your continued support throughout the year. We truly appreciate it and look forward to working with you again in 2026. Wishing you a wonderful Christmas and a Happy New Year!


Before emailing or calling, please check if your query has already been answered

Chat with us online

During our office opening hours.

Email

Please email us at helpdesk@inspirehomeautomation.co.uk
(Responses within 2-3 working day)

Telephone
We endeavour to answer all calls within 15 minutes, during busy times the wait time could be longer. If your query is urgent then please start an online chat with one of dedicated agents who will be able to help or arrange a call back for you.

Please call us on 01202 798390

Opening Hours

  • Sales
    • Phoneline – 10am to 5pm – Monday to Friday
    • Chat – 10am to 5pm – Monday to Friday
  • Support
    • Phoneline – 10am to 3pm – Monday to Friday
    • Chat – 10am to 5pm – Monday to Friday

Out of Office appointments available on request.

Repair Service

If you have a thermostat has become damaged or needs inspecting due to an out of warranty fault, we offer a repair service. Please email us on helpdesk@inspirehomeautomation.co.uk with a full description along with a photo so we can advise the next steps.

Returns Department

In the event you need to return your purchase or need a warranty repair of your thermostat then please email helpdesk@inspirehomeautomation.co.uk with the reason for the return and a picture of the goods needing to be returned. Please note; we have a dedicated support team to help diagnose issues with the installer WHILE on site. Before removing any equipment from your property please contact us for diagnosis support or use our fault finding guide for further assistance

Feedback?

Please feel free to share your suggestions and thoughts with our team. We are always looking for new ideas and suggestions to help improve our products and services. Please email feedback@inspirehomeautomation.co.uk with your suggestions.

Address

Inspire Home Automation Limited
G3A, 6 Whittle Road
Wimborne
BH21 7RU

STRICTLY BY APPOINTMENT ONLY