Terms and Conditions


Inspire Ignite is shipped for free within the UK and only £10.00 within the rest of Europe.

Typically in stock items are shipped weekdays. If your order is placed before ordered before mid-day this will usually be posted same day.

The delivery service used is at our discretion, typically this is DPD, and should arrive within 1-3 working days within the UK and 5-10 working days for the rest of Europe.

Returns, Refunds and Cancellation

Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be returned in the same condition that you received it. Take extra care to ensure that it doesn’t get damaged in transit. We would recommend that you use the original packaging.

To complete your return, please email us for a returns number and address. Please provide a reason for wanting to return the item and provide the invoice number.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

If you haven’t received a refund after we have informed you of a refund, first please allow one week for this to show in your account. Then check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@inspirehomeautomation.co.uk.

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

It is your responsibility for ensuring that your item gets back to us. We recommend that you use a tracked service. We don’t guarantee that we will receive your returned item.

If you wish to cancel an order please call or email us asap to prevent it being shipped.

If the item has already been shipped then you will need to follow our returns procedure above.


1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Inspire Home Automation Limited's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Inspire Home Automation Limited's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Inspire Home Automation Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Inspire Home Automation Limited's web site are provided "as is". Inspire Home Automation Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Inspire Home Automation Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Inspire Home Automation Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Inspire Home Automation Limited's Internet site, even if Inspire Home Automation Limited or a Inspire Home Automation Limited authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Inspire Home Automation Limited's web site could include technical, typographical, or photographic errors. Inspire Home Automation Limited does not warrant that any of the materials on its web site are accurate, complete, or current. Inspire Home Automation Limited may make changes to the materials contained on its web site at any time without notice. Inspire Home Automation Limited does not, however, make any commitment to update the materials.

6. Links

Inspire Home Automation Limited has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Inspire Home Automation Limited of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Inspire Home Automation Limited may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Inspire Home Automation Limited's web site shall be governed by the laws of the State of Dorset without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

This document was last updated on August 4, 2017