Posted on June 18th, 2021

If you are free tomorrow, Saturday 19^th June, then why not come and see us at Fete on the Field in Ferndown (https://www.ferndownfotf.org/).

This is a free event with lots to see and do for the whole family.

Come and visit our Tesla-powered stand where you will be able to see our Thermostats, discuss future plans with the team or just come by to say hello to our Office dog, Frankie, who should be making an appearance, subject to Walkies times.

Posted on May 7th, 2021

As we look to redesign our Thermostat accounts and Apps, we would like to involve you, our customers, in the important design decisions.

If you have the time, and would like to be an active member of our development group then please join in at https://www.facebook.com/groups/2688775001414482

This is for you to share ideas, discuss with other customers and have some real input into the final designs.

You will have the opportunity to see and experience the new developments before anyone else.

We look forward to seeing you there.

Posted on April 25th, 2021

We are pleased to announce the launch of our new website, take a look at  https://www.inspirehomeautomation.co.uk/ and see the changes for yourself. Our new website has been designed to be faster, more visually appealing and mobile friendly. (Updates to our Thermostat Account and mobile apps will follow)

Our new site is fully responsive, which means that it will look great on any device and any orientation.

We have added a savings calculator, to give you an estimation of how much you could save by using our heating systems. There is also a comparison chart, so you can see how we compare against our competitors.

You can still find the extensive list of help on our website including Inspire College where we teach you how to use your Thermostat. There is also our detailed fault finding guide that can help you identify all kinds of faults with your heating system.

We have added an extra way to find out more about our Thermostats. You can now book a free 30 minute consultation where we can discuss your heating requirements and options. These can be via Zoom or a phone call.

Please take a look at our new site at https://www.inspirehomeautomation.co.uk/ and let us know what you think.

Posted on January 26th, 2021

During these difficult times, we have made the decision to change the way we communicate with you. We want to ensure that we are facilitating all your needs and give us the opportunity to answer all your queries efficiently and within a structured time frame.

As of Monday 1^st February 2021, our opening times will be changing to the following:

• Sales
  • Phoneline – 10am to 5pm – Monday to Friday
  • Chat – 10am to 5pm – Monday to Friday
  • Helpdesk – Response within 1 working day
• Support
  • Phoneline – 10am to 3pm – Monday to Friday
  • Chat – 10am to 5pm – Monday to Friday
  • Helpdesk – Response within 1 working day

You can also contact us via Facebook, we aim to respond to all messages within 24 hours.

If you have any queries or technical questions out of hours, please visit our website and click contact us. Here you will find our ‘Fault-Finding Guide’, to help you diagnose any issues you may be experiencing. You will also find our ‘Inspire College’ full of handy videos on how to setup your account, along with a ‘Changed Router’ to help you get connected back to the internet.

From all of us here at Inspire, we thank you for your loyal custom and please do not hesitate to contact us should you have any queries with the above by emailing helpdesk@inspirehomeautomation.co.uk

Posted on January 13th, 2021

If you are one of our long-term customers and have recently purchased an Ignite Wired Thermostat, you may well have noticed our new packaging boxes.

Not only does this give the units a far more professional look and feel but it has also sped up our boxing process by halving the number of cardboard parts. This has resulted in reducing the cardboard used by over 40%! (and saved us considerable space in our store room)

How did we achieve this?

We worked with our packaging provider to create a novel solution where one internal piece of card folds in many places to securely hold the contents. The external sleave locks these folds in place, providing a strong rigid box.

Cardboard Engineering at its finest!

The internal cardboard starts with a flat piece of card. This piece has minimal wasted cardboard around the flap.

The cardboard is then folded to create this shape

Then we add the Thermostat, Screws and Manuals

Before sliding this into our outer carton

Providing a fully assembled box, using less packaging, that can also be fully recycled

Wireless Thermostat

But what about our Wireless version? This is due a similar redesign, of which we will update you in the next few months.