If your unit has previously been connected, resetting the router fixes over 80% of all problems. Remove the power from the back of the router, wait 1 minute, then power up the router again.
Wait 5 minutes the router to reboot
Check that you have an Internet connection
Use another device e.g. phone to check this, but ensure you turn your mobile data off
3rd Party Devices
If you are going via a 3rd party device, e.g. WiFi booster, ensure this device has a valid connection back to the router.
Other potential issues
Ensure the router is running at 2.4GHz
Router passwords are case sensitive, double check your password. Ensure your phone/computer doesn't capitilise the first letter.
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